Keep Your Project Team Headed in the Right Direction

Train moving in Tunnel

Common Points of Failure: All Aboard - Be Clear About the Destination

Join Diana Van Blaricom (VP, ERP Strategy) and Tom Paluso (Sr. Project Manager) in this pre-recorded conversation. This is the second in a five-part conversation around Common Points of Failure in ERP Implementations.


In this session, we talk about:

1. Why are clearly defined and communicated goals and project objectives important?

2. Ways to define, communicate and refer back to the goals and objectives (keep everyone rowing in the same direction)

3. How to put people back in the boat when they row in the other direction.

Presenter Spotlight


Tom Paluso, PMP - Sr. Project Manager @ ROI Healthcare Solutions


Tom has worked with Lawson/ Infor products since 1997. He started with Lawson Software, and over the last 22 years has served as an Application Consultant, Project Manager, and Practice Manager, as well as HRIS Administrator for two Healthcare organizations. He is an experienced and effective ERP project manager with a proven success record in recruiting, onboarding and directing resources. Innovative and strategic thinker with excellent leadership, team building, communication, and interpersonal skills. Highly organized, self-motivated leader with the ability to excel in a fast-paced environment, manage competing priorities, and adapt readily to new challenges.

Diana Van Blaricom - VP, ERP Strategy @ ROI Healthcare Solutions


An industry-leading ERP executive with over 30 years of expertise traveling the globe to help organizations transform their business processes through advanced technologies. Diana helps customers create their technology roadmaps with pragmatic business process improvement, organizational strategy execution, leading practices, and change management techniques to improve user adoption.



About ROI Healthcare Solutions

ROI Healthcare Solutions is healthcare's trusted IT Services Partner, founded in 1999. We save clients time and money, creating clinical, operational, and financial excellence through ERP, EHR, and Revenue Cycle initiatives. ROI offers industry-centric project management, consulting, implementation. optimization, support, and staffing services. Our leadership is committed to delivering quality services with highly engaged team members to clients who appreciate long-term partnerships.
ROI gives life to our clients' mission and vision through optimizing processes, people, and technology. We are recognized by both Inc 5000 as a fast-growing private company and Modern Healthcare as a Best Place to Work in Healthcare. ROI has been rated Best in KLAS within the KLAS Research's "Partial IT Outsourcing" category and is a two-time KLAS category leader in "Business Solutions Implementation Services."