So much depends on the success of your ERP implementation project. In the third in an ongoing series of videos about ERP project success, Diana Van Blaricom (VP, ERP Strategy) and Kathy Fickes (Sr. Project Manager) talk about more pitfalls to avoid. In this discussion, they cover:
1. Open communication as a major key for success
2. Various forms of communications and the expectations they create
3. Communication “red flags”
4. Encouraging communication between sponsors, execs and the PM
Kathy is an Information Technology professional with more than 15 years of healthcare IT experience supporting a variety of healthcare applications with a focus on business value realization and high customer satisfaction. She has repeated success in driving program/project management and accelerating technology advances and business process improvements to transform organizations across different verticals with specific expertise in directing Infor ERP implementations working with clients in the public sector and healthcare industries.
An industry-leading ERP executive with over 30 years of expertise traveling the globe to help organizations transform their business processes through advanced technologies. Diana helps customers create their technology roadmaps with pragmatic business process improvement, organizational strategy execution, leading practices, and change management techniques to improve user adoption.